Print orders and shipping
Paperback, hardcover and special edition print orders.
Last updated: 13 November 2026
1. Who prints and ships your order
Print books are made on demand and posted directly to you by Bookvault, a print-on-demand printer in the United Kingdom. This is shown at checkout.
2. Where we ship
The countries we can ship to are shown at checkout. If yours is not offered, the e-book is available, and print editions may be on Amazon.
3. Processing time
Your book is printed after you order. Allow about 5 to 7 business days for printing, plus shipping time. Special editions may take longer. Shipping rates and times are shown at checkout, and you receive a tracking number by email when your order is posted.
4. Customs and import taxes
If your country charges customs duties or import taxes, you are responsible for paying them.
5. Lost or damaged parcels
5.1 A parcel is considered lost if tracking shows no movement for 30 days. Contact us and we will investigate with the carrier.
5.2 If a book arrives damaged or wrong, email us within 10 business days of delivery with your order number and photos. We will replace it at no cost or refund you, your choice. This reflects your rights under the CPA.
6. Your address
You are responsible for a correct and complete delivery address. If a parcel comes back because of an address error, we will contact you, and you can pay for re-shipping or ask for a refund minus the original shipping.
7. Returns and cancelling
See Refunds and returns. You may cancel for a full refund before your book enters production, usually within 12 hours of ordering.
8. Contact
Email: sophie@seekfirstpress.com
Post: 1142 Block K, Soshanguve, Mbidi Street, 0152, Tshwane (formerly Pretoria), South Africa